In Survey of Over 300 Retailers, Reflexis Ranked #1 Software Company in Retail in Multiple Categories

Explore this investment 12.07.17

Reflexis Rated by Tier 1 Retailers #1 in Innovation, Customer Satisfaction, ROI, Total Cost of Operation, Reliability, Ease of Installation and Integration, and Ease of Administration and Maintenance

DEDHAM, Mass., December 7, 2017: For the 12th consecutive year, retailers have rated Reflexis at the top in multiple categories of innovation, customer service, reliability, and return on investment, an unprecedented record. The results are based on a survey taken by more than 300 retailers who submitted more than 600 software vendor evaluations world-wide.

Called the annual RIS News Software LeaderBoard, this independent survey asks retailers to rate all of their software providers on a head to head basis and is often referred to as the “Oscars” of retail software companies.

“When Reflexis first appeared in the RIS News Software Leaderboard in 2006, the company had just a few customers,” said Joe Skorupa, Group Editor-in-Chief of RIS News. “It is quite impressive that as Reflexis has expanded its company and customer base to more than 250 retailers, the company continues to receive consistently high ratings year after year.”

Tier 1 retailers rated Reflexis as the top software company in the following customer satisfaction breakout categories:

#1 Technology Innovation
#1 Customer Satisfaction
#1 Return on Investment
#1 Total Cost of Operation
#1 Software Reliability
#1 Ease of Installation and Integration
#1 Ease of Administration and Maintenance

“We thank our customers for their continued support, which drives us forward,” said Prashanth Palakurthi, CEO of Reflexis. “The velocity of change in retail is unprecedented. It is heartening that Retailers appreciate our continued investments in R&D to unleash the power of front-line associates. The #1 Rankings reflect the remarkable operating results our software facilitates.”

“In 2017, Reflexis continues to gain new customers and see sales growth from existing customers who invest in our new products, including mobile workforce management and real-time store operations solutions implemented on the Reflexis Cloud Platform,” said Brett Friedman, Senior Vice President of Global Sales and Marketing for Reflexis. “The continued trust by retail executives is a ringing endorsement of our ability to scale, innovate, and deliver high value to our customers.”

About RIS News

RIS News, published since 1988, is read by over 22,000 retail executive decision makers. RIS writes about how retail businesses can benefit through the use of technology. RIS covers Customer Management & Marketing, Store Systems, Enterprise Operations, Supply Chain/Inventory Management, Merchandise Management, and Cross-Channel Strategies. For more information, visit RIS News at

About Reflexis Systems, Inc.

The Reflexis cloud-based Real-Time Store Operations Platform helps retailers simplify store operations, improve line of sight for field managers, and streamline corporate processes. Reflexis store execution, labor operations, mobility, and analytics solutions enable retailers to unleash the power of store associates, giving them more opportunities for customer engagement, providing customers with a more consistent brand experience.

Since 2001, Reflexis has helped more than 250 of the world’s best retailers improve store-level execution and drive quantifiable business value and significant ROI.

Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America. For more information, visit Follow Reflexis on: LinkedIn | Facebook | Twitter | YouTube | Google+ | Instagram Blog


Reflexis Systems, Inc.

David L. Andrews, +1 (781) 493-3351
Director of Marketing Communications

OP Choudhary, +44 (0) 1256 857310
Head of Operations, EMEA

RIS News
Joe Skorupa
Group Editor-in-Chief, RIS News